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PRIVACY POLICY
Welcome to this Bingo Consulting LLC's Bingo Telecom (www.bingotelecom.com.) website. We at Bingo Telecom respect the privacy of everyone who visits this website and are committed to maintaining the privacy and security of the personal information of all visitors to this website. Our policy on the collection and use of personal information and other information is outlined below.
Note: This information and services offered by Bingo Telecom on this website are not directed at children or teenagers under 18 years of age. As a result, we do not knowingly solicit or collect personally identifiable information about children or teenagers under 18.
OUR STATEMENT
1. Bingo Telecom authenticates a customer by a password prior to disclosing Customer Information based on customer-initiated telephone contact, and online account access. If the customer does not provide a password, then it is Bingo Telecom's policy to not disclose call detail informationn over the phone but by sending it to the customer's email address of record, or by calling the customer at the telephone number of record.
2. Bingo Telecom allows online access to customer information related to a telecommunication service account through a password set by the user. In case the user forgets the password then the password is never given to the user on the phone under any circumstance. The password is emailed to the email address on file while creating the account.
3. All the information is sent to customers only on registered email address. If the customer request information from different email address, that request in denied.
4. Customer login on secure website, all the transaction related to customers accounts are under secure website only. Customers call records are available only to customers once they are logged in on secured websites and call records are never disclosed over the phone.
5. Very limited numbers of employees of Bingo Telecom have access to the Customer Information. Employees must adhere to the following policy:
All company records and information relating to the company, its employees, or its customers are confidential and employees must, therefore, treat all matters accordingly. There can be no removal of any company-related information, including without limitation, documents, notes, files, records, oral information, computer files, equipment, office supplies or similar materials from the employer.s premises without permission from the company. Additionally, the contents of the employer.s records or information otherwise obtained in regard to day to day business dealings may not be disclosed to anyone, except where required for a legitimate business purpose. Employees must not disclose any confidential information, purposefully or inadvertently (through casual conversation), to any unauthorized person inside or outside the Company. Employees who are unsure about the confidential nature of specific information have the burden to ask their supervisor for clarification. Employees will be subject to appropriate disciplinary action, up to and including dismissal, for knowingly or unknowingly revealing information of a confidential nature.
In addition, when an employee leaves the company, the employee must return all Company related information and property that the employee has in his/her possession.
6. Customer network and servers are behind a hardware firewall to prevent any possible intrusion from the outside. Besides the main firewall all the servers are secured by secondary software firewalls on each server.
7. All the credit card information of our customers is stored in our database in encrypted format.
8. Customer data is housed in secure databases that are constantly monitored and are not accessible from the internet.
Personal information
1. We do not require personal information to obtain access to most of our website.
2. We collect personal information from our visitors on a voluntary basis. Personal information may include name, title, company, address, phone number, email address, and other relevant data. Questions or comments submitted by visitors may also include personal information.
3. We collect and use personal information for business purposes in order:
. that you may download product information, order products and take advantage of certain other features of our website.
. to provide information or interactive services you have requested through this website, to your e-mail address or, where you wish it to be sent by post, to your name and postal address.
. to seek your feedback or to contact you in relation to those services offered on our website
. to process orders or applications submitted by you.
. to administer or otherwise carry out our obligations in relation to any agreement you have with us.
. to anticipate and resolve problems with any goods or services supplied to you.
. to create products or services that may meet your needs.
. to process and respond to requests, improve our operations, and communicate with visitors about our products, services and businesses.
. to allow you to subscribe to our news letter.
If you elect to obtain services from us, we will also collect and use personal information, as described in the Customer Services Agreement.
4. Unless you have agreed otherwise, we will not use or share, either within Bingo Telecom or with a third party, any information collected on this website for direct marketing purposes. We may share information within our company and with our agents, affiliates or contractors, for purposes other than direct marketing, such as for storage, or for carrying out the processing detailed above, or because of where the computer servers are located. This may mean transmitting the information to another country where, for example, our agent, affiliate or contractor is located. We will ensure that our affiliates, agents and contractors protect your personal information consistent with this policy.
5. To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
6. We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.
7. If you e-mail us, you are voluntarily releasing information to us. Your e-mail address will be used by Bingo Telecom to respond to you. Unless you have agreed otherwise, we will not use the information that can identify you, such as your e-mail address, for direct marketing purposes.
8. In addition, we may have collected similar information from you in the past. By entering this website you are consenting to the terms of our information privacy policy and to our continued use of previously collected information. By submitting your personal information to us, you will be treated as having given your permission for the processing of your personal data as set out in this policy.
Non personal information
1. At this web site, information sent by your web browser, may be automatically collected. This information typically includes your domain name (the site after the @ in your e-mail address). It may also contain your user name (the name before the @ in your e-mail address). Other examples of information collected by our server include the Internet protocol (IP) address used to connect the visitor's computer to the Internet, operating system and platform, the average time spent on our website, pages viewed, information searched for, access time, websites visited before and other relevant statistics. The amount of information sent depends on the settings you have on your web browser; please refer to your browser if you want to learn what information it sends.
2. All such information will be used only to assist us in providing an effective service on this website. We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website with information relating to the number of users linking to our website from such third party website. You cannot be identified from this information.
3. We use the information that we automatically receive from your web browser to see which pages you visit within our website, which website you visited before coming to ours, and where you go after you leave. We at Bingo Telecom can then develop statistics that are helpful to understanding how our visitors use this website. We use this information in the aggregate to measure the use of our website and to administer and improve our website. Once aggregated for statistical purposes, you cannot be identified from this information. This statistical data is interpreted by Bingo Telecom in its continuing effort to present the website content that visitors are seeking in a format they find most helpful.
Information placed on your computer
We may store some information such as cookies on your computer when you look at our website. Cookies are pieces of information that a website transfers to the hard drive of a visitor's computer for record-keeping purposes. This information facilitates your use of our website and ensures that you do not need to re-enter personal information every time you visit it. You can erase or choose to block this information from your computer if you want to; please refer to your browser settings to do so. Erasing or blocking such information may limit the range of features available to the visitor on our website. We also use such information to provide visitors a personalised experience on our website. We may use such information to allow visitors to use the website without logging on upon returning, to auto-populate email forms, to make improvements and to better tailor our website to our visitors' needs. We may also use this information to verify that visitors meet the criteria required to process their requests.
Security
We have implemented technology and policies, with the objective of protecting your privacy from unauthorised access and improper use, and periodically review the same.
Third Parties
For your convenience, this page may contain certain hyperlinks to other Bingo Telecom pages as well as to websites outside Bingo Telecom. In addition, you may have linked to our website from another website. We cannot be responsible for the privacy policies and practices of other websites, even if you access those using links from our website. We can make no promises or guarantees regarding data collection on the hyper-linked pages and on websites that are not owned by Bingo Telecom. We recommend that you check the policy of each website you visit, or link from, and contact the owners or operators of such websites if you have any concerns or questions.
Changes to this privacy policy
1. We may amend this privacy policy from time-to-time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on this website.
2. We will use information in accordance with the privacy policy under which it was collected.
Contacting Us
We aim to keep our information about you as accurate as possible. If you would like to review or change the information you have supplied us with, please contact us as set out below. If you wish to change or delete any of the personal information you have entered while visiting our website or if you have any questions about our privacy statement, e-mail the bingo_admin@bingotelecom.com or call us at 1-877-612-4646.